One of the most important questions I ask a business owner has nothing to do with revenue, expenses, or margins. It’s simpler than that, and most people have never actually been asked it out loud.
Why are you doing this?
Not in a philosophical, find-your-purpose kind of way. I mean it practically. What is this business actually for, in your life, right now?
The answer everyone’s allowed to give
Let’s get the obvious answer out of the way first: to pay the bills and make a living. That’s a completely legitimate reason to run a business, and nobody should ever feel like they need to dress it up as something bigger. You could go get a nine-to-five and accomplish that too. Choosing to do it through your own business instead is reason enough on its own.
But “pay the bills” is the floor, not the whole answer. Underneath that, there’s usually something more specific — and that specific thing changes almost everything about how your business should actually be run.
Three very different businesses hiding under one label
Here’s what I mean. Say three different people all own a small landscaping business. On paper, their numbers might even look similar. But the reason they’re doing it is completely different, and so is the advice that actually serves them.
One of them wants a quiet, steady life — enough income to live comfortably, without the business swallowing every hour of the day. For that person, growth for growth’s sake isn’t a win. It might genuinely be the wrong move. The right financial advice is about protecting margins and time, not chasing bigger numbers.
Another one is treating this as the thing that’s going to become their full-time career — the side hustle that’s about to become the main gig. For that person, reinvestment, growth, and building real infrastructure matter enormously, even if it means tighter margins for a while. Playing it safe might actually be the riskier move.
The third is winding down from a full-time job, and this business is meant to be a bridge into retirement — some extra income, some purpose, nothing more demanding than that. For that person, chasing rapid growth could genuinely work against what they actually want. Simplicity and low stress are the win, not scale.
Same industry. Same rough numbers. Three completely different “right” answers.
Why this question gets skipped
Here’s the honest truth: most bookkeepers, CPAs, and advisors never ask this question. They look at your financials, they give you financial advice, and they assume that advice applies the same way to everyone — usually built around the unspoken assumption that bigger is always the goal.
But growth isn’t automatically the right goal for every business owner, and it’s not automatically the right goal for you just because it’s the default assumption baked into most advice. If nobody’s ever asked what you actually want out of this business, there’s a real chance the advice you’ve been getting doesn’t fit the life you’re actually trying to build.
Why I ask this before anything else
Every one of these answers changes what actually matters for a specific business. It changes whether reinvestment makes sense right now, how much cushion you need to feel comfortable, whether a slow season is a crisis or just a slow season, and what kind of growth — if any — actually serves you.
That’s exactly why this is one of the first questions I ask a new client, and it’s one worth asking yourself if nobody ever has. Not “what should a business like mine be doing.” What are you actually trying to build, and does the way you’re running things right now genuinely match that?
If you’ve never sat down and answered that honestly, it’s worth twenty minutes with a cup of coffee. And if you want a second perspective while you’re working through it, that’s a conversation I’m always glad to have.
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